CREATE was founded in 2001 in Tiverton, Devon — a small market town with a long history of getting on with things. The brief, then as now, was simple: build digital work that actually does its job. Sites that load. Pages that convert. Tools that earn their keep, month after month.
What started at a single desk grew quickly. By the late 2000s we were building e-commerce platforms for retailers across the UK. In 2022 we opened a second operation in Dubai, serving clients across the Middle East alongside our UK base. Today we work with brands across five continents — from local independents in Devon to international groups in the UAE and beyond.
"We don't chase design awards. We build tools that earn their keep. That's the difference."
Through every shift in the industry — the rise of mobile, the move to headless, the WordPress era, the platform wars, the arrival of AI — one thing has stayed the same: every client speaks to the founder. No account managers. No middle layer. No junior team learning on your project. Just direct access to the person who built the agency, and the senior team who built it with him.
That's not a marketing line. It's the operating model. It's why our oldest clients have been with us since the early 2000s, and why the relationships we build tend to outlast whatever brief brought us together in the first place.
We work across web development, e-commerce, SEO, paid advertising, branding, video and AI — not because we want to be everything to everyone, but because most growing businesses can't afford to coordinate five different agencies. Bringing it under one roof means strategy, design, build and growth all answer to the same person, and you only have one number to call when something needs doing.
Twenty-five years in, we're still based in Devon, still answering the phone in person, and still running the same play: understand the business, build the right thing, ship it, measure it, improve it. The tools have changed. The principle hasn't.